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Omnichannel Customer Service

Omnichannel
Customer Service

A revolutionary platform that takes customer service and lending to the next level. With leading technologies such as Predictive Outbound Call, number detection, IVR, and One-liner IVR, Koikoll delivers an unparalleled experience to meet your business needs.

Optimize Business Growth with Advanced Call and IVR Solutions

Omnichannel Customer Service

Predictive Outbound Call

Improves efficiency by automatically initiating calls based on data-driven insights.

Number Detection

Increases accuracy by recognizing and validating caller numbers instantly.

Omnichannel Customer Service
Omnichannel Customer Service

Interactive Voice Response (IVR)

Automates customer interactions, reducing wait times and improving service quality.

Unified Platform

Offers a seamless experience across multiple communication channels, enhancing customer satisfaction and operational efficiency.

Omnichannel Customer Service
Predictive Outbound Call

Koikoll delivers intelligent Predictive Outbound Call solutions. With in-depth data analysis, we can predict when your customers will need additional services or more information. This allows you to take the initiative by making planned outbound calls, increasing customer engagement and satisfaction.

Call Robot

Koikoll simplifies customer interactions with innovative IVR technology. Customers can easily select their desired options via voice or keypad, speeding up the process and reducing waiting time. Koikoll’s Call Robot is designed to increase efficiency and provide a seamless customer experience.

Number Detection

Koikoll’s number detection feature ensures every call has a clear destination. By automatically identifying phone numbers, we minimize the risk of unwanted incoming calls. Safety and efficiency are our priorities, and number detection is the first step towards safe and effective customer service.

One-Liner Call

Combining speed and engagement, Koikoll’s One-liner IVR provides important information in one short sentence. This not only shortens interaction time, but also makes communication more effective. One sentence, multiple meanings – that’s the hallmark of Koikoll’s One-liner IVR.

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Omnichannel Customer Service
KEM TOWER Unit C Lt. 10 Kec. Kemayoran, Kota Jakarta Pusat, Provinsi DKI Jakarta 10610
(021) 80600800
inquiry@indotek.ai

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